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SaaS

Dialog

Dialog is a SaaS Performance Management solution. It replaces the traditional HR-cycle with a modern solution, stimulating a relevant conversation between employee and manager.

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SaaS

Legal unit

Dialog BV,NL

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Terms of Service

Other Please specify: Our own Terms of Service

Onboarded to Visma Cloud Delivery Model

Last updated: Apr 21, 2025

Hosting provider(s)

[{"company":"TransIP B.V.","location":"EU/EEA","country":"Netherlands","countries":["Netherlands"],"webpage":"https://www.transip.nl/legal-and-security/","certifications":["ISO 27001"],"categoriesOfPersonalData":["Personal Data"],"appropriateSafeguards":null},{"company":"Microsoft Azure","location":"EU/EEA","country":"","countries":[],"webpage":null,"certifications":["ISO 27001"],"categoriesOfPersonalData":["Personal Data"],"appropriateSafeguards":null}]

Data processors 

[{"vendor":"Posthog, Inc.","location":"EU/EEA","country":"Germany","countries":["Germany"],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"In Posthog, we track the usage of the platform in order to continuously improve the platform.","vismaRoles":["Data Controller"],"appropriateSafeguards":null},{"vendor":"ONLINECITY.IO ApS","location":"EU/EEA","country":"Denmark","countries":["Denmark"],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Dialog sends a registration SMS message to users that don’t have an e-mail address but do have a mobile phone number. ONLINECITY.IO will send this message to the End User.","vismaRoles":["Data Controller"],"appropriateSafeguards":null},{"vendor":"Customer.io (Peaberry Software Inc.)","location":"EU/EEA","country":"Belgium","countries":["Belgium"],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"The Online platform sends fully automated emails to End Users. Customer.io stores workflows to send relevant messages on the right moment. It is also used to send transactional messages (e.g. “Register your account” or “Password reset”).","vismaRoles":["Data Controller"],"appropriateSafeguards":null},{"vendor":"Google Firebase (optional)","location":"Other","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"This is added through an additional, optional DPA addendum.","purpose":"Push notifications","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"SMTPeter B.V.","location":"EU/EEA","country":"Netherlands","countries":["Netherlands"],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Email Automation Service","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Zendesk","location":"EU/EEA","country":"Germany","countries":["Germany"],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Customer service tickets","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"AWS Europe","location":"EU/EEA","country":"Germany","countries":["Germany"],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Database backup storage & Document storage","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Google Analytics","location":"Other","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Pseudonymized Analytics","vismaRoles":["Data Controller"],"appropriateSafeguards":null}]

Certificates and audit assurance reports

[{"owner":"Dialog BV,NL","scope":["ISO 27001"],"webpage":"https://www.dialog.nl/wp-content/uploads/2024/05/DigiTrust-UK-Certificate-ISO-27001-Dialog-B.V.pdf"}]

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[{"owner":"Dialog BV,NL","scope":["ISO 27001"],"webpage":"https://www.dialog.nl/wp-content/uploads/2024/05/DigiTrust-UK-Certificate-ISO-27001-Dialog-B.V.pdf"}]
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