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The product based on Dynamics365 supports Idella Managed Services with the administration of the Dutch Private Sector regulation for unemployment payments adjacent to the Dutch government unemployment payments. The administration covers a 100 labour agreements in the Netherlands on the repair of unemployment payment duration, 50,000 employers in the Netherlands joined, representing 2.500.000 employees who can claim a payment when unemployment strikes them. At the moment end 2020 the number of claims is 100 per month expected to grow in 2025 to 40.000 claims per month.

Category

SaaS

Legal unit

Visma Idella BV,NL

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Last updated: Apr 01, 2025

Hosting provider(s)

[{"company":"Visma IT & Communications AS","location":"EU/EEA","country":"","countries":[],"webpage":null,"certifications":[],"categoriesOfPersonalData":["Sensitive Personal Data","Personal Data"],"appropriateSafeguards":null},{"company":"Microsoft Azure","location":"EU/EEA","country":"","countries":[],"webpage":"https://www.microsoft.com/en-us/trust-center/product-overview","certifications":["ISO 27001","SOC 2","ISO 9001","ISO 20000","ISO 27018"],"categoriesOfPersonalData":["Sensitive Personal Data","Personal Data"],"appropriateSafeguards":null},{"company":"Visma Raet BV","location":"EU/EEA","country":"","countries":[],"webpage":"https://www.vismaraet.nl/over-ons/system-privacy-security/security/","certifications":["ISO 27001","Data Pro","ISAE 3402","ISO 9001"],"categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"],"appropriateSafeguards":null},{"company":"Microsoft Office 365","location":"EU/EEA","country":"","countries":[],"webpage":"https://servicetrust.microsoft.com/DocumentPage/c8725e07-e724-4336-9f87-1ffcee9fffb1","certifications":["ISO 27001","ISO 9001","SOC 2"],"categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"],"appropriateSafeguards":null}]
NameLocationWebpageCertificationsCountry/Countries
Visma IT & Communications ASEU/EEA
Microsoft AzureEU/EEALink to webpageISO 27001,SOC 2,ISO 9001,ISO 20000,ISO 27018
Visma Raet BVEU/EEALink to webpageISO 27001,Data Pro,ISAE 3402,ISO 9001
Microsoft Office 365EU/EEALink to webpageISO 27001,ISO 9001,SOC 2

Data processors 

[{"vendor":"InMoment Inc (prev. Wootric)","location":"EU/EEA","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"CESNet Promoter Score ‘NPS’","purpose":"Customer experience management","vismaRoles":["Data Controller"],"appropriateSafeguards":null},{"vendor":"Microsoft Dynamics","location":"EU/EEA","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"Microsoft Dynamics","purpose":"CRM System","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Microsoft Dynamics Finance","location":"EU/EEA","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"Dynamics 365 Finance","purpose":"Monitor performance of financial operations in real-time, predict outcomes, and make data-driven decisions to drive business agility and growth.","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Microsoft Office (cloud)","location":"EU/EEA","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"],"description":"Power automate Database services Exchange365 Sharepoint365","purpose":"Automation platform Database (SQL) Email Office","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Quadira B.V.","location":"EU/EEA","country":"Netherlands","countries":["Netherlands"],"categoriesOfPersonalData":["Personal Data","Sensitive Personal Data"],"description":"N/A","purpose":"Document Output Management","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Atlassian Inc.","location":"EU/EEA","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Sensitive Personal Data","Personal Data"],"description":"Jira Service Management","purpose":"Ticketing System","vismaRoles":["Data Processor","Data Controller"],"appropriateSafeguards":null},{"vendor":"giosg.com Oy","location":"EU/EEA","country":"Finland","countries":["Finland"],"categoriesOfPersonalData":["Personal Data"],"description":"Live chat  ","purpose":"Live chat platform ","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Visma Raet B.V.","location":"EU/EEA","country":"Netherlands","countries":["Netherlands"],"categoriesOfPersonalData":["Sensitive Personal Data","Personal Data"],"description":"YouforcePayroll Gemal","purpose":"Remuneration in SaaS","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"HMS Webcare B.V.","location":"EU/EEA","country":"Netherlands","countries":["Netherlands"],"categoriesOfPersonalData":["Sensitive Personal Data","Personal Data"],"description":"N/A","purpose":"External call center","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Visma Connect B.V.","location":"EU/EEA","country":"Netherlands","countries":["Netherlands"],"categoriesOfPersonalData":["Personal Data"],"description":"Giosg (Live Chat)","purpose":"Live Chat","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Paragon Customer Communications B.V.","location":"EU/EEA","country":"Netherlands","countries":["Netherlands"],"categoriesOfPersonalData":["Personal Data"],"description":"N/A","purpose":"Postal services","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Twillio inc. (prev. Sendgrid)","location":"EU/EEA","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"Secured data-sharing tooling (mail) between customer applications","purpose":"Data-sharing through mail","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Visma Labs s.r.o.","location":"EU/EEA","country":"Slovakia","countries":["Slovakia"],"categoriesOfPersonalData":["Personal Data"],"description":"Competence Center (Labs)","purpose":"Support","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Google analytics","location":"EU/EEA","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Analytics","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Cloud Mersive LLC","location":"EU/EEA","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"N/A","purpose":"Anti Virus Scanning","vismaRoles":["Data Processor"],"appropriateSafeguards":null},{"vendor":"Mailjet","location":"EU/EEA","country":"France","countries":["France"],"categoriesOfPersonalData":["Personal Data"],"description":"Email-tooling voor werkgevers en deelnemers","purpose":"Email-tooling voor werkgevers en deelnemers","vismaRoles":["Data Processor"],"appropriateSafeguards":null}]
NameServicePurposeLocation
Atlassian Inc.Jira Service ManagementTicketing SystemEU/EEA
Cloud Mersive LLCN/AAnti Virus ScanningEU/EEA
giosg.com OyLive chat  Live chat platform EU/EEA
Google analyticsAnalyticsEU/EEA
HMS Webcare B.V.N/AExternal call centerEU/EEA
MailjetEmail-tooling voor werkgevers en deelnemersEmail-tooling voor werkgevers en deelnemersEU/EEA
Microsoft Dynamics FinanceDynamics 365 FinanceMonitor performance of financial operations in real-time, predict outcomes, and make data-driven decisions to drive business agility and growth.EU/EEA
Microsoft DynamicsMicrosoft DynamicsCRM SystemEU/EEA
Microsoft Office (cloud)Power automate Database services Exchange365 Sharepoint365Automation platform Database (SQL) Email OfficeEU/EEA
Paragon Customer Communications B.V.N/APostal servicesEU/EEA
Quadira B.V.N/ADocument Output ManagementEU/EEA
Twillio inc. (prev. Sendgrid)Secured data-sharing tooling (mail) between customer applicationsData-sharing through mailEU/EEA
Visma Connect B.V.Giosg (Live Chat)Live ChatEU/EEA
Visma Labs s.r.o.Competence Center (Labs)SupportEU/EEA
Visma Raet B.V.YouforcePayroll GemalRemuneration in SaaSEU/EEA

Certificates and audit assurance reports

[{"owner":"Visma Idella BV,NL","scope":["ISAE 3402","ISO 27001","Data Pro"],"webpage":"https://spaww.nl"}]
OwnerScopeWebpage
Visma Idella BV,NLISAE 3402,ISO 27001,Data ProLink to webpage

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[{"owner":"Visma Idella BV,NL","scope":["ISAE 3402","ISO 27001","Data Pro"],"webpage":"https://spaww.nl"}]
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